Catch it early
A weekly question that catches the wobble before it becomes a withdrawal.
Try the check-in yourself
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Light for the student, meaningful for your team.
A two-second tap gets honest answers from students who would never raise their hand.
A gentle question, an early signal
A quiet, one-tap check-in each week asks students how they are actually going. It takes seconds, it is never clinical, and it is designed to feel like a question from someone who cares rather than a survey.
When a student signals they are struggling, the right support route opens immediately, and your team sees the signal early, before week three becomes a withdrawal.
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How a two-second tap helps
Light for the student, meaningful for your team.
01
A gentle weekly prompt
Students get one low-pressure check-in, answered in a single tap, with no long forms.
02
Support opens instantly
If someone signals they are struggling, the relevant support route appears straight away, matched to what they chose.
03
Staff see it early
Your team gets an early, privacy-safe signal at the cohort level, so help reaches people before things escalate.
04
Trends reach the right team
Aggregated signals surface at the cohort level, and when a student signals they're struggling, support staff can see the individual response and reach out, with that access logged.
Try the check-in yourself
See how two seconds of student effort turns into an early signal for your team.
What we never do. The line between support and surveillance, drawn clear.
Support means seeing the pattern, not the person. We built the line between helping and watching into the product itself.
Support, not surveillance
Support staff can see individual check-in responses so they can reach out. Access is scoped to your institution and audit-logged.
Logged and reviewable
Every time a staff member opens a student's record, it's written to a tamper-resistant audit log.
Never sold or mined
We do not sell or mine student data. Subprocessors are disclosed, and the data of record is hosted in Australia.
No silent exposure
Small groups are suppressed, so no individual can be singled out from an aggregate.
Plugs into the systems you already run
SSO, roster sync, calendar integration. Your stack stays yours, and your students see only your university.
SSO, no new passwords
Sign in with Microsoft Entra or any OIDC provider (SAML on the roadmap). Students sign in as themselves.
Roster sync keeps cohorts current
Roster import keeps your cohorts current; a direct SIS push endpoint is in early access.
Calendar stays theirs
iCal export to Apple, Google, or Outlook, kept current automatically.
Outbound webhooks
Subscribe your own systems to signed First Six events (request created, crisis, updated, resolved), delivered over HTTPS with an HMAC signature you verify.
Help desk & CRM (email-to-ticket)
When a student asks for help, open a ticket in the help desk your staff already watch (ServiceNow, Salesforce, Jira Service Management, Zendesk), via email-to-case.
Calendar (ICS)
Add events to the calendar students already use.
Student information system
Sync enrolment and audience groups from your student information system. CSV roster import is available today; the direct push endpoint is in early access.
SAML 2.0
Single sign-on via SAML 2.0. In progress.
OpenID Connect (OIDC)
Standards-based single sign-on via OpenID Connect.
Microsoft Entra ID
Single sign-on via Microsoft Entra ID using OIDC.
FAQ
Questions about how First Six works and what it does for your students.
Yes, support staff can see individual responses so they can follow up with a student who signals they're struggling. The day-to-day view is the cohort trend with small groups suppressed, and opening an individual's record is audit-logged.
The student is shown your crisis support route immediately, and the response is handled under your defined protocol. You configure exactly where these go.
Once a week, lightly. It is never a long survey, and students can skip without penalty.
No. It is a low-pressure check-in, not a diagnostic tool. It opens a door to support; it does not label anyone.
Yes. Response options and where each one routes are configurable, including your crisis pathway.