For wellbeing & counselling teams
The students who most need support are often the least likely to ask. First Six opens a low-pressure line and routes the right help the moment it is needed.
The challenge
Counselling and wellbeing teams are stretched, and the students at highest risk are frequently the ones who never make an appointment. By the time someone presents in crisis, earlier and lighter help would have been far more effective and far less costly.
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Outcomes
What changes when First Six is running for your team.
Earlier reach to students who won't self-refer
The quiet strugglers get a low-stakes way to signal, long before they'd present at a service.
Immediate, configurable routing for sensitive responses
A hard week opens your defined support route the moment it's needed, not days later.
Lighter, earlier intervention than crisis response
Reaching a student early takes a nudge; reaching them in crisis costs far more, for everyone.
Demand you can see and plan for
Aggregate trends help you put limited counselling hours where the pressure actually is.
How First Six helps
The same six-week method, pointed at what your team needs.
01
Lower the barrier to a signal
A one-tap weekly check-in gets honest answers from students who would never book an appointment.
02
Open the right route immediately
When a student signals they're struggling, your crisis support route opens straight away, under a protocol you define.
03
See where pressure is building
Aggregate wellbeing trends show which cohort or campus is under strain; when a student signals they're struggling, support staff can see who and reach out, with that access logged.
04
Keep it human, not clinical
The check-in is a gentle signal that opens a conversation and routes support, never an assessment or a flag.
What you get with First Six
Three things this gives your team from the first week.
Lower the barrier
A one-tap check-in gets honest answers from students who would never book an appointment.
Route it safely
Sensitive responses open your crisis support route immediately, under a protocol you control.
See the demand
Aggregate wellbeing trends show where pressure is building; individual follow-up is scoped to support staff and audit-logged.
Reach students earlier
See how a weekly check-in routes the right help in time.
Frequently asked questions
What teams ask us most.
You define the crisis protocol and the routes. When a student signals crisis, they're shown your support route immediately and the response follows your process, with a clear record.
No. The check-in is a light wellbeing signal, not an assessment. It's designed to open a conversation and route support, not to diagnose.
Day to day, staff read aggregate trends with small groups suppressed. Individual check-in responses are visible to the support staff responsible for a cohort, so they can reach out to a student who's struggling, and every access is audit-logged. It's support, not a watchlist.
It's built to reduce crisis load by reaching students earlier and routing them to the right place, and it surfaces demand so you can plan rather than firefight.
See it for your next cohort.
Currently meeting with universities.