For student success teams
First Six gives your team an early, privacy-safe read on how first-years are settling, plus the tools to act before a wobble becomes a withdrawal.
The challenge
By the time a withdrawal form lands, the moment to help has usually passed. The signals were there in week two: low engagement, a quiet check-in, a missed start, but they were spread across systems no one had time to join up.
Most retention tools then make it worse, handing you a watchlist of named students you cannot ethically or practically act on.
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Outcomes
What changes when First Six is running for your team.
Earlier sight of disengagement, at the cohort level
You see which cohort or campus is slipping in week two, while there's still time to act.
Support hours directed where they will matter most
Instead of spreading thin, your team spends its limited hours on the groups that need them most.
A defensible, privacy-safe basis for retention decisions
Aggregate, suppressed trends you can put in front of a retention committee or a procurement review.
Lighter, earlier intervention instead of late, expensive crisis response
Reaching a student early takes a nudge; reaching them at crisis takes far more, from everyone.
How First Six helps
The same six-week method, pointed at what your team needs.
01
Orient every student, weekly
A personalised weekly briefing keeps first-years on track and oriented, so fewer drift into disengagement in the first place.
02
Surface the dip early
Wellbeing check-ins and engagement roll up into privacy-safe cohort and campus trends, showing where to look in week two.
03
Route support fast
When a student signals through a check-in or reaches out, a human-answered inbox gets them to the right person quickly.
04
Show the evidence
Aggregate, small-cell-suppressed trends give your team a defensible basis for where support goes, ready for leadership and procurement.
What you get with First Six
Three things this gives your team from the first week.
See it early
Privacy-safe cohort and campus trends surface a dip in week two, not at census.
Act on it
A human-answered inbox and clear support routes get the right help to the right student.
Stand behind it
Aggregate, suppressed data gives you evidence for decisions without surveilling anyone.
See it with your cohort
Book a walkthrough mapped to your first-year intake.
Frequently asked questions
What teams ask us most.
Not as broad monitoring or risk-scoring. Insights are aggregate and privacy-safe, with small groups suppressed, and point you to a cohort or campus that needs support. When a student signals they're struggling, support staff can see who and follow up, with that access scoped and audit-logged.
First Six is configured per cohort and connects to your single sign-on, so a pilot can run for a single intake without a long integration project.
Early-alert tools tell you which named students to watch. First Six gives students real support and belonging, and gives your team aggregate cohort signal, so you know where to direct attention without surveilling anyone.
In Australia (AWS Sydney), isolated per tenant by row-level security. See the Trust Centre for the full detail.
See it for your next cohort.
Currently meeting with universities.