The whole journey
First Six meets students before they arrive and stays with them long after week six: one companion for the whole first year, not just the hard part.
Walk the whole journey
Three stages, one companion: before, during, and after the six weeks.
Students meet First Six before they arrive and keep it long after week six, so the platform earns its place on the home screen for the whole first year.
The first year, not just the first six weeks
The first six weeks decide the year, but they don't start on day one, and they don't end at week six. First Six now spans the whole arc. Before term starts, Zero Week eases new students in with a warm welcome, a head start on getting set up, and a preview of Orientation, so day one feels like coming back somewhere they already know. During the six weeks, the guided experience does what it always has. And once the arc is done, First Six graduates into an always-on campus companion: help, wellbeing, events, resources and maps, a tap away for the rest of the degree.
It answers the two questions every university asks: what happens before students arrive, and what happens after the six weeks. The answer is the same product, meeting students where they are at every stage.
One companion, every stage
Three stages, one companion: before, during, and after the six weeks.
01
Before: Zero Week
Between the offer and day one, students get a warm welcome, a head start on getting set up, a way to find their people, and a preview of Orientation, so they arrive already oriented, not cold.
02
During: the guided six weeks
Weekly briefings, a quiet check-in, and a human help inbox carry every student through the weeks that decide the year.
03
After: the campus companion
When the arc ends, First Six doesn't go dark. It becomes an always-on home (help, wellbeing, events, resources and maps) for the rest of the degree.
04
Any length, any intake
Six weeks by default, or a full semester if you run longer, and each student can even follow their own start date for rolling intakes.
Walk the whole journey
See Zero Week, the six weeks, and the after-companion in the interactive demo: before, during, and after, in one walkthrough.
What we never do. The line between support and surveillance, drawn clear.
Support means seeing the pattern, not the person. We built the line between helping and watching into the product itself.
Support, not surveillance
Support staff can see individual check-in responses so they can reach out. Access is scoped to your institution and audit-logged.
Logged and reviewable
Every time a staff member opens a student's record, it's written to a tamper-resistant audit log.
Never sold or mined
We do not sell or mine student data. Subprocessors are disclosed, and the data of record is hosted in Australia.
No silent exposure
Small groups are suppressed, so no individual can be singled out from an aggregate.
Plugs into the systems you already run
SSO, roster sync, calendar integration. Your stack stays yours, and your students see only your university.
SSO, no new passwords
Sign in with Microsoft Entra or any OIDC provider (SAML on the roadmap). Students sign in as themselves.
Roster sync keeps cohorts current
Roster import keeps your cohorts current; a direct SIS push endpoint is in early access.
Calendar stays theirs
iCal export to Apple, Google, or Outlook, kept current automatically.
Outbound webhooks
Subscribe your own systems to signed First Six events (request created, crisis, updated, resolved), delivered over HTTPS with an HMAC signature you verify.
Help desk & CRM (email-to-ticket)
When a student asks for help, open a ticket in the help desk your staff already watch (ServiceNow, Salesforce, Jira Service Management, Zendesk), via email-to-case.
Calendar (ICS)
Add events to the calendar students already use.
Student information system
Sync enrolment and audience groups from your student information system. CSV roster import is available today; the direct push endpoint is in early access.
SAML 2.0
Single sign-on via SAML 2.0. In progress.
OpenID Connect (OIDC)
Standards-based single sign-on via OpenID Connect.
Microsoft Entra ID
Single sign-on via Microsoft Entra ID using OIDC.
FAQ
Questions about how First Six works and what it does for your students.
The stretch between an offer and day one. Instead of a silent inbox, students get a warm welcome, a head start on getting set up, a way to find their people, and a preview of Orientation, so their first day feels familiar.
First Six doesn't go dark at week six. It graduates into an always-on campus companion (help, wellbeing, events, resources and maps) that stays with the student for the rest of their degree.
That's the point. The persistent surfaces (help, wellbeing, events, resources) never go away, so students keep opening First Six long after orientation ends.
Yes. Six weeks is the default, but a cohort can run a full semester, and each student can even follow their own start date for rolling or staggered intakes.
No. Zero Week and the after-six-weeks companion are part of First Six, not a separate purchase. Same platform, more of the journey.