Platform
Everything a student needs in their first six weeks, in one place built for belonging, without surveillance.
Make belonging your competitive edge
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Most first-year disengagement takes root early, and is most reversible when caught early.
Weekly guidance, a quiet way to check in, a real person to ask for help, the practical tools of student life, and an early read on how a cohort is doing, all in one place students actually open.
Six features, one connected experience
First Six brings the whole first-six-weeks experience into one connected platform. Weekly briefings keep every student oriented; a quiet weekly check-in catches a wobble early; a human-answered help inbox means a real person responds; cohort insights show how a group is travelling without watching anyone; and a private workspace and timetable hold the practical side of student life.
Because it is one system, the pieces work together. A hard check-in opens the right support, an insight points your team to the cohort that needs attention, and it all wears your brand and plugs into your stack.
Built for the six weeks that decide the year
Most first-year disengagement takes root early, and is most reversible when caught early.
01
Caught before withdrawal
The first six weeks are when disengagement takes root, and when it is most reversible. Early signals matter.
02
Students ask, humans answer
Real support reaches the quiet ones. Those who will not book counselling will tap an honest answer to a simple question.
03
Belonging built, not monitored
Privacy enforced in the data, not the policy. Your team sees cohort trends, not watchlists.
04
Your university, your way
White-label, SSO, roster sync, and calendar integration. First Six disappears into your stack and your brand shows through.
Make belonging your competitive edge
Bring your six-week arc into First Six and give every new student a reason to stay. Book a demo, or explore the interactive demo.
What we never do. The line between support and surveillance, drawn clear.
Support means seeing the pattern, not the person. We built the line between helping and watching into the product itself.
Support, not surveillance
Support staff can see individual check-in responses so they can reach out. Access is scoped to your institution and audit-logged.
Logged and reviewable
Every time a staff member opens a student's record, it's written to a tamper-resistant audit log.
Never sold or mined
We do not sell or mine student data. Subprocessors are disclosed, and the data of record is hosted in Australia.
No silent exposure
Small groups are suppressed, so no individual can be singled out from an aggregate.
Plugs into the systems you already run
SSO, roster sync, calendar integration. Your stack stays yours, and your students see only your university.
SSO, no new passwords
Sign in with Microsoft Entra or any OIDC provider (SAML on the roadmap). Students sign in as themselves.
Roster sync keeps cohorts current
Roster import keeps your cohorts current; a direct SIS push endpoint is in early access.
Calendar stays theirs
iCal export to Apple, Google, or Outlook, kept current automatically.
Outbound webhooks
Subscribe your own systems to signed First Six events (request created, crisis, updated, resolved), delivered over HTTPS with an HMAC signature you verify.
Help desk & CRM (email-to-ticket)
When a student asks for help, open a ticket in the help desk your staff already watch (ServiceNow, Salesforce, Jira Service Management, Zendesk), via email-to-case.
Calendar (ICS)
Add events to the calendar students already use.
Student information system
Sync enrolment and audience groups from your student information system. CSV roster import is available today; the direct push endpoint is in early access.
SAML 2.0
Single sign-on via SAML 2.0. In progress.
OpenID Connect (OIDC)
Standards-based single sign-on via OpenID Connect.
Microsoft Entra ID
Single sign-on via Microsoft Entra ID using OIDC.
FAQ
Questions about how First Six works and what it does for your students.
First Six is a single platform with six integrated features: weekly briefings, wellbeing check-ins, the help inbox, cohort insights, workspace and timetable, and your branding, all working together as one system. There is nothing to choose between or piece together.
Early-alert systems watch for risk; First Six builds belonging. We do not flag students as problems. Every new student gets the guidance, tools, and human support to find their place in the first six weeks, when it matters most.
We work with your team to sync your roster, set up single sign-on, and prepare your briefing templates. Most universities go live within weeks, and students see their university, not us, from day one.
All data of record is hosted in Australia, with row-level security in the database. Your students' information stays yours, isolated and protected by design, not just by policy.
Yes. First Six integrates with your roster system, calendar platforms, and identity provider. We sync what you need and leave the rest alone.