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First-year attrition just fell to a decade low. The credit has been claimed, but the explanation has not been earned.

Domestic commencing bachelor attrition dropped from 14.7 per cent to 12.2 per cent in a single cohort, the lowest in at least a decade. The explanations on offer are stories about who enrolled, not about better first years, and the difference decides what a transition team should do next February.

Blog post

Why your student portal is not an engagement strategy

A portal waits to be visited. First-year engagement needs something that comes to the student.

Blog post

A field guide to wellbeing check-ins students actually answer

Most student surveys go unanswered for predictable reasons. A check-in that gets a response looks very different.

Guide

Census date: the retention cliff hiding in plain sight

Census is treated as an administrative deadline. For retention, it is the single most important date in the first six weeks.

Blog post

A practical checklist for first-year orientation

A short, practical checklist for carrying the energy of orientation into the weeks that actually decide whether students stay.

Guide

Support without surveillance: a privacy-first approach to student analytics

You can understand how a cohort is doing without building a watchlist of individual students. That difference is the whole point.

Blog post

Why the first six weeks decide first-year retention

The window where most first-year attrition is decided is smaller, and earlier, than most retention strategies assume.

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