Trust Centre
Built to WCAG 2.1 AA. Self-assessed today, with a formal VPAT in progress.
Accessibility is part of how the product is built, not a retrofit.
Accessibility is part of how the product is built. Keyboard navigation, sufficient colour contrast, reduced-motion support, scalable type and semantic markup run throughout.
Today this is a code-based self-assessment against WCAG 2.1 Level AA. A VPAT-lite is available for procurement, and a formal third-party audit and full VPAT are planned.
Where we are today
What's true today, and what's still ahead.
01
Built to WCAG 2.1 AA
Keyboard navigation, colour contrast, reduced-motion support, scalable type, and semantic markup run throughout the student app and staff console.
02
Self-assessed today
The current conformance is a code-based self-assessment against WCAG 2.1 Level AA, not a third-party audit, and we're upfront about that.
03
VPAT-lite for procurement
A VPAT-lite is available now so accessibility teams can assess us against their checklist.
04
Formal audit planned
A third-party audit and a full VPAT are on the roadmap, to replace self-assessment with independent verification.
What's built in
The accessibility features that ship as part of the product.
Keyboard and screen-reader support
Interactive elements are reachable and operable by keyboard, with semantic markup and ARIA where it helps assistive technology make sense of the page.
Colour contrast
Text and UI meet AA contrast, and brand colours are checked for contrast across light and dark themes at onboarding.
Reduced motion
Animation respects the operating-system reduced-motion preference.
Scalable type
Layouts hold up when text is enlarged, without clipping or loss of function.
Need the accessibility detail?
Request our WCAG 2.1 AA self-assessment and VPAT-lite.
What we never do
Support means seeing the pattern, not the person. These limits are built into the product, not just promised in a policy.
We never sell or share student data
Student data is used to run First Six for your institution — never sold, rented, or handed to advertisers or data brokers. Full stop.
We never build watchlists
Individual wellbeing answers stay private to the student. Staff see aggregate trends with small groups suppressed — never a named list of who to watch.
We never train external AI on student data
Student records are not used to train third-party models. AI features process only what staff submit, and that content is not retained for training.
We never hide where data lives
The system of record stays in Australia, and every subprocessor and region is listed openly here in the Trust Centre. No surprises.
Frequently asked questions
What security, privacy, and procurement teams ask us most.
A VPAT-lite is available now for procurement. A formal, full VPAT backed by a third-party audit is in progress, and we share the self-assessment honestly in the meantime.
Accessibility is tested through keyboard navigation and screen-reader checks during development. A formal independent audit, which adds structured assistive-technology testing, is on the roadmap.
WCAG 2.1 Level AA, across both the student app and the staff console.
Tell us. Accessibility is an ongoing commitment, not a finished box. Specific barriers raised through your institution are prioritised.
Both. The same accessibility standards apply to the staff console and the student app.