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Trust Centre

Accessibility

Built to WCAG 2.1 AA. Self-assessed today, with a formal VPAT in progress.

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Accessibility is part of how the product is built, not a retrofit.

Accessibility is part of how the product is built. Keyboard navigation, sufficient colour contrast, reduced-motion support, scalable type and semantic markup run throughout.

Today this is a code-based self-assessment against WCAG 2.1 Level AA. A VPAT-lite is available for procurement, and a formal third-party audit and full VPAT are planned.

WCAG 2.1 AA

Self-assessed

Keyboard

Fully navigable

VPAT-lite

Available now

Full VPAT

In progress

Where we are today

What's true today, and what's still ahead.

01

Built to WCAG 2.1 AA

Keyboard navigation, colour contrast, reduced-motion support, scalable type, and semantic markup run throughout the student app and staff console.

02

Self-assessed today

The current conformance is a code-based self-assessment against WCAG 2.1 Level AA, not a third-party audit, and we're upfront about that.

03

VPAT-lite for procurement

A VPAT-lite is available now so accessibility teams can assess us against their checklist.

04

Formal audit planned

A third-party audit and a full VPAT are on the roadmap, to replace self-assessment with independent verification.

What's built in

The accessibility features that ship as part of the product.

Keyboard and screen-reader support

Interactive elements are reachable and operable by keyboard, with semantic markup and ARIA where it helps assistive technology make sense of the page.

Colour contrast

Text and UI meet AA contrast, and brand colours are checked for contrast across light and dark themes at onboarding.

Reduced motion

Animation respects the operating-system reduced-motion preference.

Scalable type

Layouts hold up when text is enlarged, without clipping or loss of function.

Dark mode

A dark theme is supported throughout, with contrast maintained in both modes.

Need the accessibility detail?

Request our WCAG 2.1 AA self-assessment and VPAT-lite.

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What we never do

Support means seeing the pattern, not the person. These limits are built into the product, not just promised in a policy.

We never sell or share student data

Student data is used to run First Six for your institution — never sold, rented, or handed to advertisers or data brokers. Full stop.

We never build watchlists

Individual wellbeing answers stay private to the student. Staff see aggregate trends with small groups suppressed — never a named list of who to watch.

We never train external AI on student data

Student records are not used to train third-party models. AI features process only what staff submit, and that content is not retained for training.

We never hide where data lives

The system of record stays in Australia, and every subprocessor and region is listed openly here in the Trust Centre. No surprises.

Frequently asked questions

What security, privacy, and procurement teams ask us most.

Do you have a VPAT?

A VPAT-lite is available now for procurement. A formal, full VPAT backed by a third-party audit is in progress, and we share the self-assessment honestly in the meantime.

Has the product been tested with assistive technology?

Accessibility is tested through keyboard navigation and screen-reader checks during development. A formal independent audit, which adds structured assistive-technology testing, is on the roadmap.

Which standard do you target?

WCAG 2.1 Level AA, across both the student app and the staff console.

What if a student needs an accommodation you don't cover?

Tell us. Accessibility is an ongoing commitment, not a finished box. Specific barriers raised through your institution are prioritised.

Is the staff console accessible too, or just the student app?

Both. The same accessibility standards apply to the staff console and the student app.

See it for your next cohort.

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Currently meeting with universities.

Product

Platform
Weekly briefings
Wellbeing check-ins
Help inbox
Cohort insights
Student workspace & timetable
Branding & white-label
Writing assistant
Before & after the six weeks
Rolling & staggered intakes

Trust centre

Knowledge Base
Security
Privacy
Data residency
Compliance
Accessibility
Reliability
Legal
Subprocessors
HECVAT
Status

resources

GuidesKnowledge Base

Solutions

Why students leave
Student success & retention
Orientation & transition
Wellbeing & counselling
IT, security & procurement
First-year retention
Belonging & engagement
Early intervention
Support for Students obligation
Leading indicators

Leading Indicators

DVC & PVC Students
Director of Student Experience
Wellbeing & Counselling
IT, Procurement & Privacy
Equity & Inclusion

Company

AboutCareersPress & Media Kit

Contact Us

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Platform Entry

Student platformStaff console
Privacy PolicyTerms of ServiceData Processing AgreementCookie Policy
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See it for yourself

Walk through First Six the way a commencing student would, then see what their team sees. No sales call, no pitch. Just the real thing.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Book a demo

A short conversation where we walk through First Six against your kind of cohort. Bring your student experience team if it helps.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.