Trust Centre
Belonging without surveillance. We collect the minimum, never sell data, and give it back on request.
The product is built on one stance: support students without watching them.
The whole product is built on a simple stance: support students without surveilling them. We collect the minimum needed to help, and a student's private spaces, their workspace and notes, are never visible to staff.
Cohort insight is aggregate only, with small groups suppressed, so understanding a cohort never means watching a person.
What students control
Privacy here isn't a setting students have to find; it's the default. This is what stays theirs.
01
Their private spaces stay private
A student's workspace, notes, and to-dos are never visible to staff. They're private by design, which is exactly why students use them honestly.
02
Their wellbeing answers aren't a verdict
Individual check-in responses route a student to support, and the support staff responsible for a cohort can see them — that's how a struggling check-in becomes a follow-up. Access is scoped to your institution and audit-logged. A check-in is support, never a grade or a flag.
03
Their data is theirs to get back
<p>Students can request access to or deletion of their data by contacting their institution. Because the institution is the data controller, First Six does not delete student or staff accounts on its own — we only ever action a deletion when the institution explicitly instructs us to. This keeps the institution in the loop on records it may need (open help requests, audit trails) before deletion lands.</p>
04
Their attention isn't for sale
There are no advertising trackers and no third-party profiling. Student data is used to run First Six, never to target them.
How privacy is enforced
The specific choices that keep support from sliding into surveillance.
Data minimisation
We collect the minimum needed to run the first-six-weeks experience (enrolment, content, and the student's own entries), and nothing speculative 'just in case'.
No selling or sharing
Student data is never sold, rented, or handed to advertisers or data brokers. Ever.
Small-cell suppression
Cohort insight is aggregated, and groups below a minimum size are suppressed so no individual can be identified from a trend.
Private by default
Workspaces and notes carry no staff visibility at all, and there's no 'view as student' back door.
Student rights
Access, correction, and deletion requests are honoured in line with the Australian Privacy Act. Requests are routed through the institution as data controller; First Six executes deletions only on explicit institution instruction.
Read the full privacy detail
See exactly what we collect, why, and the rights students have.
What we never do
Support means seeing the pattern, not the person. These limits are built into the product, not just promised in a policy.
We never sell or share student data
Student data is used to run First Six for your institution — never sold, rented, or handed to advertisers or data brokers. Full stop.
We never build watchlists
Individual wellbeing answers stay private to the student. Staff see aggregate trends with small groups suppressed — never a named list of who to watch.
We never train external AI on student data
Student records are not used to train third-party models. AI features process only what staff submit, and that content is not retained for training.
We never hide where data lives
The system of record stays in Australia, and every subprocessor and region is listed openly here in the Trust Centre. No surprises.
Frequently asked questions
What security, privacy, and procurement teams ask us most.
No, never. Student data is used only to deliver First Six for your institution. There are no advertising trackers, no selling, and no sharing with data brokers.
No. A student's workspace, notes, and to-dos are private by design and not visible to staff. Privacy isn't a toggle they have to find; it's the default.
Roster data needed to set up accounts and target content (enrolment, program, campus), the student's own entries (notes, to-dos, check-in responses), and basic operational logs. We avoid collecting anything we don't need.
Data is retained while it is needed to run the service for your institution, then removed in line with our agreement and the Privacy Act. Cohorts can be archived, and the institution can request deletion at any time. First Six does not delete student or staff accounts on its own — only the institution can authorise that.
No. There's no prediction, scoring, or ranking. Day to day, staff read cohort trends with small groups suppressed; when a student signals they're struggling, support staff can see the individual response and reach out, with that access audit-logged. It's support, not a watchlist.
See it for your next cohort.
Currently meeting with universities.